At VIVE Cooking School, we are committed to delivering a seamless shopping experience for our valued customers. This page outlines our shipping terms and policies to ensure you have all the information you need when purchasing cookware or kitchenware from us online.
Our shipping rates are straightforward and transparent. We offer:
- Free Standard Shipping: Enjoy complimentary shipping on orders over $99.
- Standard Shipping: For orders below $99, a flat rate of $11.90 applies.
- Express Shipping: Need your items sooner? Opt for Express Shipping at an additional cost.
Please note that shipping rates may vary based on your location and the weight of your order. You can calculate the exact shipping cost during the checkout process.
We understand the excitement of receiving your new cookware or kitchenware promptly. Our estimated shipping times are as follows:
- Standard Shipping: Orders typically arrive within 3-7 business days, depending on your location.
- Express Shipping: If you choose Express Shipping, your items will be delivered within 1-3 business days.
Please allow an additional 1-2 business days for order processing.
Keep tabs on your order with our easy-to-use order tracking system. Once your order ships, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
We proudly offer nationwide shipping to all corners of the country. Rest assured, whether you live in a bustling city or a remote area, we’ll get your items to you.
At this time, we only offer shipping within Australia. We are continually exploring options for international shipping and hope to expand our reach in the future.
For information on returning items, please refer to our Returns Policy. We want to ensure your satisfaction with every purchase.
If you have any questions, concerns, or special shipping requests, please don’t hesitate to contact our customer support team. We’re here to assist you every step of the way.
Thank you for choosing VIVE Cooking School for your cookware and kitchenware needs. We look forward to serving you delicious culinary experiences!